Q: What is the maximum number of kids I’m allowed to invite?
A: The Jumping Parties includes 25 kids, this count includes the birthday child(ren). These are group rates.
Q: What happens if I go over the limit?
A: If you exceed limit for the jumping party (25) each child over that count will be an additional $9 charge.
Q: What ages are included in the head count?
A: For jumping we only count ages 2-17. Anyone under or above that range is free. For the Toddler room kids from 18 mo. - 5 years old count towards the party.
Q: Do you provide decorations / goody bags?
A: No, we do not. You will be responsible for bringing that yourself. There are no restrictions on decorations but we do not allow confetti.
Q: Am I allowed to bring my own food in?
A: Yes, but there are very specific restrictions.
Foods that are allowed: Cake, chips & dip, cookies, fruit/vegetable/cheese trays, candy.
Foods that are NOT allowed: any outside catering, anything that needs to be heated up, and anything that can be considered a meal (i.e. – wings, sandwich/meat trays, wrap trays, hot dogs etc.) Any unauthorized food there will be a $50 charge.
Q: What are your catering packages?
A: Double Dave's Pizza or Chick-fil-A. Please see catering menu on our party flier or go to the catering page on our web site www.letsjump.net.
Q: How do I go about placing my food order?
A: Either you can call us once you get your final head count, or one of our staff members will call a day or two before. REMINDER: Food can only be increased the day of the party not decreased.
Q: How early should we arrive?
A: No more than 15 minutes early. We recommend putting the start time on your invitations as 15 minutes early, too. This way everyone will be on time, and will have a chance to fill out the waiver. You will not be able to get into you party room for 45 minutes to an hour after your party starts.
Q: Do you provide paper products?
A: Only with the food package. Otherwise, you will provide your own supplies.
Q: How long are the parties?
A: 2 hours 15 minutes to 1hour 30 minutes. Depending on which party you booked.
Q: Will my party be mixed in with other parties?
A: No, all Let’s Jump parties are completely private. This includes the jump arenas and the party room.
Q: Is there anything else I should bring?
A: You should bring enough drinks for the jump arena. (NO ALCOHOL for the adults!) We do not have a water fountain, and the kids will get thirsty. Also, don’t forget your cake & candle.
Q: Is my deposit refundable?
A: No Deposits are due at the time of the booking and are NON-REFUNDABLE.
Q: May I tip my party host?
A: Yes, Only if they did their jobs.
Q: Can I just book play time with no party room?
A: Yes, all rooms are booked for 45 minute sessions at $95 weekday or $125 weekend. We can customize any type of party you would like to have.
